Joy Valley Care is here to make the difference.
Specialist in Supported Independent Living (SIL)

SIL is all we do and we don’t compromise. That’s what sets us apart.

We are very passionate about what we do. We are not distracted by any other projects as our focus in on providing class, comfort, luxury with safety and wellbeing at the core.

  • Care and supports 24/7
  • Registered Nurse on call 24/7
  • Strong advocate for freedom of choice
  • Strong advocate for a true home-like experience
  • Free transport to places of interest such as shops, appointments, excursions
  • Fresh cooked meals
  • All laundry needs and other domestic chores taken care of in-house
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Welcome to Joy Valley Care

We are Joy Valley Care, your NDIS-approved service provider proudly offering Supported Independent Living (SIL)) and Short Term Accommodation (STA). Our biggest strength is our sole focus on SIL/STA, providing quality care and supports to the members of our community living with a disability.

Our Approach

We believe that our service does not stop with our participants, but we are there for the participants’ loved ones, family and friends. We understand what your loved ones mean to you and how much you mean to them. We believe that we have a duty of care to respond to their concerns or desire to be satisfied that you as the participant are in a suitable, safe and comfortable home. We are driven by knowing that you as the participant and your loved ones are happy about the care and support that we provide.

Our Story

We are a New South Wales-based organisation in the Sydney region. Our organisation was formed in 2019 out of our itching desire to not only make a change but to set a trend that would be followed by others as a standard benchmark. We are always looking for ways to improve our service delivery as we believe that the sky is the limit in all we do. We respond well to the feedback process where we encourage our stakeholders to openly communicate with us and state their concerns, comments, and compliments.

Our Mission

The name Joy Valley Care was picked for our organisation to symbolise that we strongly believe that there is no place like home. As such our houses are warm and welcoming at the very first instance of making contact with us, whether it’s by telephone call or visiting us in person. The warmth about our houses makes them a natural home offering joy and a real sense of peace, safety and tranquillity.

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Our Supported Independent Living Homes

Each house is nurtured and personalised by participants to meet and suit their lifestyle and goals. This is easily achieved by the equally passionate, dedicated, committed team of staff who pride themselves in seeing the smiles and joy in our participants. While our houses are each consistently unique the warmth, passion and integrity of our team are universal to our organisation.

Spring Farm NSW

At Joy Valley Care we pride ourselves of quality homes for luxury living with comfort and dignity. We are very pleased to say that true to our commitment to quality, we present this beautifully styled and tranquil home, located only an easy walk to the local shops, amenities and reserves. You have to see it to believe it. As with all our homes, we offer transport and escort to appointments and places of leisure such as shopping, entertainment, picnics, exercise etc.

Merrylands NSW

VACANCY – Brand new home

We are very proud to present this brand-new home with all the state-of-the-art modern features. This stunningly beautiful double-story house, which sits on a very quiet and peaceful street, offers luxurious living with comfort, style and quality. This Joy Valley Care house is conveniently located close to Merrylands amenities and services for our participants to enjoy.

Merrylands NSW

VACANCY – Brand new home

This very accessible granny flat located on the back of the main Joy Valley Care house offers security, a quiet environment and comfort. It’s a two-bedroom Joy Valley Care SIL accommodation ideal for a participant that prefers to live in non-shared living arrangement but can still enjoy our 24/7 support.

Merrylands NSW

VACANCY – Brand new home

We are very proud to present this brand-new home with all the state-of-the-art modern features. This stunningly beautiful double-story house, which sits on a very quiet and peaceful street, offers luxurious living with comfort, style and quality. This Joy Valley Care house is conveniently located close to Merrylands amenities and services for our participants to enjoy.

Mount Annan NSW

Sunshine and greenery galore! Mount Annan is an interestingly quiet and serene suburb. This house has more, it is located right in front of the Botanic Garden. Every so often one gets to say g’day to the kangaroos on the other side of the fence. In a true Joy Valley Care style, and as with all our houses, this house is very neatly presented and welcoming in a boutique sort of manner.

Mount Annan NSW

This uniquely designed house is one of the prettiest houses on this street of the very leafy green Mount Annan. Located only five minutes from the much loved Botanic Garden, this Joy Valley Care house is right on the corner of a quiet street. A small creek runs right past our house.

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‘Customer-Focused’ Approach to Supported Independent Living Mount Annan

Our name implies that we are a place where you will find joy in abundance. We are committed to delivering and living up to our name through our supported independent living in Mount Annan. At Joy Valley Care we understand the need for each individual to maintain contact with the community and their loved ones. We make it our priority to facilitate for ongoing access to the community and for our participants to continue to share their everyday experience with their families as they please. We are set up in a way that we readily facilitate for participants to maintain meaningful, active and rewarding lifestyles of choice.

Be encouraged to contact us anytime to inquire, ask about NDIS or to arrange a visit.

Helping you
live your life
to the fullest.

Our Joy Valley Care Home is a peaceful, well-furnished house with plenty of space for the enjoyment of the participants. Our single rooms are fully furnished with a bed, wardrobe, chest of drawers, desk, chair, and a television. We encourage participants to own their space and personalise it to their satisfaction. With our supported independent living in Mount Annan, we respect your space, privacy and dignity.

Communal areas are fully furnished in a warm and homely manner for the enjoyment and comfort of the participants. There is plenty of outside space to enjoy, including BBQ and an alfresco leisure area.

We cook our meals fresh on-site in our home. Participants are encouraged to plan the menu and participate as much as possible, if they wish, in preparing the meals. Participants are encouraged to take part in growing vegetables on site.

About Us

Meet our
Friendly, Warm
& Caring Staff.

We pride ourselves in providing quality service without compromise. As soon as you make contact with us you are met with friendly, warm and caring staff who are committed to making your engagement with us as comfortable as possible.

Our consistent ‘Customer-focused’ approach is sustained through our commitment to ongoing education and personal development for our staff. We are committed to upskilling our team of staff to be versatile and creative for the benefit of our participants and our growth.

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Frequently Asked Questions

What is Supported Independent Living (SIL)?

Supported Independent Living (SIL) is the service that offers support to help people live as independently as they can. Many people live with disabilities that can affect their lives in a variety of ways. SIL aims to offer support and guidance for whether you are living by yourself or in a group setting.

What is the difference between Specialist Disability Accommodation (SDA) and SIL?

Supported Independent Living (SIL) offers support to individuals with disabilities that affect their everyday lives. The service aims to promote independence and offers vital support with daily tasks such as shopping and personal care. SIL also aims to give people a chance to meet new friends and enjoy a more independent lifestyle.

Specialist Disability Accommodation (SDA) is available for individuals who may need specialist housing solutions. This is typically for extreme functional impairment and high support needs. Their funding aims to cover any costs that rise above usual housing expenses. SDA is only offered to a small proportion of participants meet the specific criteria of very high support needs.

What is the difference between SIL and Individualised Living Options (ILO)?

Individualised Living Options (ILO) and Supported Independent Living (SIL) both aim to help promote independent living at home. ILO offers more flexibility and a wider range of living options and is usually used by participants who do not require 24 hour care.

SIL offers a support in a similar way; however, this service is typically offered to individuals who require 24 hour care and higher support needs.

What is included in SIL?

There are many features that are involved with Support Independent Living services. Essentially, SIL promotes independence whilst provide key support to enrolling participants. The support offers includes assisting with daily tasks such as cooking, cleaning, getting changed, shopping and personal care.

This support is typically 7 days a week plus overnight and is catered for individuals who require a higher level of support. This support can be vital to the promotion of independence and helping participants get the most out of life.

Who qualifies for SIL?

In order to qualify for Supported Independent Living (SIL), you must first have a current NDIS plan that has funding allocated to SIL or Disability Support for Older Australians Program (DSOA) funding.

The criteria that has been set for SIL funding is based around ‘reasonable and necessary supports’. In order to qualify, you must provide evidence that you or the individual that you are representing cannot live without 24/7 support. A Functional Assessment Report (FAR) with be conducted by an Allied Health professional to determine this. Additionally, you must provide an Identifying Housing Solution’s report by a support coordinator.

SIL also considers any informal supports provided by family members, carers or the community.